These Terms and Conditions govern your use of the 216phlove platform, including all games, services, promotions, and account features. Please read them carefully before registering or placing any bets.
Important Notice: By accessing or using the 216phlove platform — including its website, mobile interface, games, and all associated services — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the 216phlove platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and 216phlove ("the Company," "we," "us," or "our") governing your access to and use of the 216phlove online gaming platform, accessible at https://216phlove.one and all associated subdomains, mobile interfaces, and services (collectively, the "Platform").
By registering an account, making a deposit, placing a bet, or otherwise using any feature of the 216phlove Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply in addition to any game-specific rules, promotion terms, or supplementary policies published on the Platform.
216phlove reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
The 216phlove Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine law governing online gambling. By registering an account, you represent and warrant that you are at least 21 years old. 216phlove reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified.
The 216phlove Platform is intended for use by residents of the Philippines. Access from jurisdictions where online gambling is prohibited or restricted may be blocked. It is your sole responsibility to ensure that your use of the Platform complies with the laws applicable in your jurisdiction. 216phlove makes no representation that the Platform is lawful or available for use outside the Philippines.
The following individuals are not eligible to register or maintain an account on 216phlove:
Each individual may register and maintain only one (1) account on the 216phlove Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. 216phlove employs automated detection systems to identify duplicate accounts. All duplicate accounts will be closed and any balances or winnings may be forfeited.
You must provide accurate, complete, and truthful information during registration and must keep your account information up to date at all times. 216phlove reserves the right to verify the accuracy of any information provided. Providing false, misleading, or incomplete information is a material breach of these Terms and may result in immediate account closure and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your 216phlove login credentials, including your username, password, and any one-time passwords (OTPs). You must not share your account credentials with any third party. 216phlove will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials. You must notify 216phlove immediately if you suspect unauthorized access to your account.
216phlove is required by PAGCOR regulations to conduct identity verification on all accounts. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership. Failure to complete KYC verification within the required timeframe may result in suspension of withdrawal privileges or account closure.
216phlove accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as listed on the Platform from time to time. The minimum deposit amount is ₱100. All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited. 216phlove reserves the right to return deposits made from unverified or third-party payment sources.
Withdrawal requests are processed subject to completion of KYC verification and satisfaction of any applicable wagering requirements. 216phlove aims to process withdrawal requests to GCash and PayMaya within 5 minutes for fully verified accounts, though processing times may vary depending on payment provider availability. Withdrawals must be made to a payment account registered in your own name.
216phlove is committed to full compliance with Philippine anti-money laundering laws, including the Anti-Money Laundering Act (AMLA) as amended. 216phlove reserves the right to request documentation to verify the source of funds deposited into any account. Suspicious transactions will be reported to the Anti-Money Laundering Council (AMLC) as required by law.
All transactions on the 216phlove Platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. 216phlove is not responsible for any currency conversion fees charged by your payment provider.
All bonuses, free spins, cashback offers, and other promotional incentives offered by 216phlove are subject to specific terms and conditions published alongside each promotion. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail.
Unless otherwise stated, all bonuses are subject to wagering requirements before any associated winnings may be withdrawn. Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount) must be wagered before a withdrawal can be processed. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of the bonus and any associated winnings.
216phlove reserves the right to withhold, cancel, or reclaim any bonus where it reasonably suspects that a player is abusing the bonus system, including but not limited to: creating multiple accounts to claim bonuses multiple times, placing low-risk bets to meet wagering requirements, or engaging in any other conduct designed to exploit promotional offers. Determination of bonus abuse is at the sole discretion of 216phlove.
216phlove reserves the right to modify, suspend , or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion at the time of its modification or withdrawal will be subject to the terms that were in effect at the time of their opt-in, unless otherwise required by law.
Each game available on the 216phlove Platform is governed by its own specific rules, which are accessible within the game interface. By participating in any game, you confirm that you have read and understood the applicable game rules. In the event of any dispute regarding the outcome of a game, the records maintained by 216phlove's gaming systems shall be the definitive reference.
All casino games on the 216phlove Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our RNG systems are independently tested and certified by recognized third-party testing laboratories. Return-to-Player (RTP) percentages for each game are available within the game information panels.
In the event of a technical malfunction, system error, or software failure that affects the outcome of a game or the crediting of winnings, 216phlove reserves the right to void the affected bets and return stakes to the players involved. 216phlove shall not be liable for any losses arising from technical malfunctions beyond its reasonable control.
If you are disconnected from the Platform during an active game session, 216phlove's systems will continue to process the game according to its rules. 216phlove is not responsible for losses incurred as a result of disconnection caused by your internet service provider, device, or local network conditions.
The following conduct is strictly prohibited on the 216phlove Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all funds, and referral to relevant law enforcement or regulatory authorities:
All content on the 216phlove Platform — including but not limited to software, game content, graphics, logos, trademarks, text, audio, video, and the overall design and layout of the Platform — is the exclusive property of 216phlove or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of 216phlove.
The 216phlove name, logo, and all related marks are trademarks of the Company. Unauthorized use of these marks is strictly prohibited and may constitute trademark infringement under Philippine law.
216phlove strives to maintain continuous availability of the Platform but does not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, emergency repairs, or circumstances beyond our reasonable control, including but not limited to internet outages, natural disasters, or regulatory directives.
To the maximum extent permitted by applicable Philippine law, 216phlove shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill. 216phlove's total aggregate liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 216phlove account in the thirty (30) days preceding the event giving rise to the claim.
You acknowledge and accept that gambling involves financial risk and that you may lose some or all of the money you deposit and wager on the 216phlove Platform. 216phlove is not responsible for any financial losses you incur through gambling on the Platform. You agree to gamble only with funds you can afford to lose.
216phlove reserves the right to suspend or permanently close any account at its sole discretion, including where it suspects a breach of these Terms, fraudulent activity, money laundering, or any other conduct that may harm the Platform, other players, or the integrity of regulated gambling in the Philippines. In cases of suspected fraud or criminal activity, 216phlove may freeze account funds pending investigation and cooperate fully with law enforcement and PAGCOR.
You may request closure of your 216phlove account at any time by contacting our customer support team. Upon account closure, any remaining balance (after deduction of any applicable bonus amounts that have not met wagering requirements) will be returned to your verified payment method within a reasonable timeframe. Account closure requests made for responsible gaming reasons will be processed immediately.
Upon account closure, your license to use the Platform is immediately revoked. You may not re-register on the Platform if your account was closed due to a breach of these Terms or a self-exclusion request. Attempting to re-register following a self-exclusion is a serious violation and will be reported to PAGCOR.
216phlove is committed to promoting responsible gambling and minimizing the potential harms associated with problem gambling. We provide the following responsible gaming tools to all players:
If you believe you may have a gambling problem, we strongly encourage you to use these tools and to seek professional help. 216phlove enforces the 21+ age requirement strictly and will not knowingly permit underage gambling on the Platform.
Need Help? If you or someone you know is struggling with problem gambling, please reach out to our support team or visit the Responsible Gaming section of the 216phlove Platform for resources and guidance. You can also contact PAGCOR directly for information on responsible gaming programs available in the Philippines.
216phlove collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights in relation to your personal data under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
You can review the full Privacy Policy at any time by visiting the Privacy Policy page of the 216phlove Platform.
216phlove reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 216phlove will notify registered players via email or through a prominent notice on the Platform. The revised Terms will take effect on the date specified in the notice. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree with any amended Terms, you must stop using the Platform and may request account closure in accordance with Section 10.2 of these Terms.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
216phlove operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Any complaints regarding the Platform that cannot be resolved through our internal dispute resolution process may be escalated to PAGCOR in accordance with its published complaint procedures.
In the event of any dispute between you and 216phlove, you must first contact our customer support team to attempt to resolve the matter informally. 216phlove will endeavor to respond to all formal complaints within five (5) business days. If the dispute cannot be resolved informally, either party may pursue resolution through the appropriate Philippine regulatory or judicial channels.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 216phlove customer support team:
Please note that the email address above is for support inquiries only. It must not be used to send unsolicited commercial communications. 216phlove will never ask for your password or full payment card details via email.
Now that you know the rules, create your 216phlove account and enjoy 500+ games, live casino, sports betting, and more — all on a PAGCOR-licensed platform built for Filipino players.